Watch Riikka Leskinen’s talk from Axiell Live, a 1-day event run by our Public Library colleagues in Sweden
Riikka Leskinen works as a Pedagogical Information Specialist at Helsinki’s high-tech central library, Oodi. The library, which was designed and planned in close collaboration with its users, opened at the end of 2018 and has had well over a million visitors.
Riikka talks about what it is like to work in an organisation with a strong ethos, clear purposes and how to optimise work so that you can reach as many people as possible. They have succeeded in this purpose, by:
- Setting clear goals for the entire organisation
- Treating staff as people and listening to their thoughts
- Decentralising decisions to smaller groups
- The groups elect their group leader for a limited time
- Each employee owns their area of work
- Management “protects” employees from “bureaucracy”
Together this leads to “things being done” and the business has increased dramatically
