Get more out of your software by taking part in our tailored courses

Get more out of your software by taking part in our tailored courses

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Librarian and client using computers

LIBRARY MANAGED SERVICES

Let us take some of the back-office work off of your hands

Our Managed Services give you cost-effective access to our dedicated expert resources, including our team of library technology experts.

From extra help managing systems, to helping you set up and run public access PCs, we will take some of the back-office work off your hands meaning library managers can focus their efforts where they are most effective.

Features of library managed services

Arena Managed Service

Removes the need for day to day maintenance of your customer facing website, ensuring your customers always see the most up to date information, and removing the need for locally trained staff.

System Administration

We will manage and maintain the OpenGalaxy Database ensuring that it is kept in the most optimal state for efficient and effective operation of the Library Service.

Management Information Reporting

Make data-driven decisions by utilising the data stored in OpenGalaxy and Arena. This service creates and maintains accurate MI reports, refreshed in a timely manner.

Managed Public Network Computers

We’ll install all the software required to run your public PCs, manage security and updates and provide support for all faults on machines running Axiell installed system image.

Solaris Support Service

We’ll install all the software required to run your public PCs, manage security and updates and provide support for all faults on machines running Axiell installed system image.

Bespoke Reports

For requested reports that are not part of the Management Information Report Service, we also provide a service to create bespoke reports, set to your specifications.

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