2020 Culture Sector Digital Transformation Report

This report draws on the views of 120 professionals at museums, libraries, galleries, archives, and other cultural institutions around the world to explore digital strategies and priorities during one of the most challenging operating environments in the sector’s history.

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Culture at a Crossroads: Digital Transformation in the Age of COVID-19

New research uncovers the status of the culture sector’s digital transformation and the impact of COVID-19

This report includes:

  1. The status of digital transformation strategies across galleries, libraries, archives and museums
  2. Industry effects of the pandemic and the inspiring resilience of cultural institutions
  3. Case studies of cultural institutions at different stages of digital transformation
  4. A how-to guide for digital transformation based on your institution’s stage in the transformation process

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What you will learn in this report

The research and analysis in this report demonstrate an industry that recognizes the growing importance of harnessing digital, but one unsure that its strategies meet the ever-shifting goalposts.

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