Frequently asked questions for CalmView

Whether you are a new or existing CalmView customer, we’ve highlighted some of the most common questions below. If you have any further enquiries, then please get in touch

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Why should I upgrade to the new version of CalmView?

The new version is a significant visual upgrade which is easy to use and displays a more modern image of your institution. It is fully responsive, meaning it can be used easily on a phone, tablet, or desktop computer. Also, it adds several new elements, like suggested searches, a rotating carousel of images on the home page, a contact page with integrated map, and a sidebar that can pull content from social media feeds.

Does it do everything my current version of CalmView does?

For the most part, yes. The only major feature that has not been brought forward to the new CalmView yet is document ordering, which is currently being investigated.

What version of Calm do I need to be on?

You will need to be on Calm version 11 or newer.

How much does it cost?

For those who already have CalmView, the new version itself is free, although having It configured will cost £2500.

For new customers, we charge £2000 for the module and £2500 for configuration.

Hosting and support requirements are handled on an individual basis.

If I already have CalmView configured, do I have to go through the configuration process with Axiell again?

Yes. The public-facing side of CalmView has received a significant upgrade, meaning that the way themes work is very different. Any custom themes you may have will need to be re-done.

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