Getting you up and running
When you adopt our software, we’ll guide you through everything you need to do to get up and running.
Step 3
Hosting and servers
You can choose the best hosting solution for you from our different offers.
NEW REPORT: Top Trends in Culture Technology
NEW REPORT: Top Trends in Culture Technology
When you adopt our software, we’ll guide you through everything you need to do to get up and running.
Step 1
We’ll work with you to understand your institution’s needs and discuss your options for hosting, support, implementation and customization.
Step 2
We’ll assign a Project Manager to work with you throughout the implementation of your new software. They’ll provide advice and guidance at each stage and ensure that your expectations are met.
Step 3
You can choose the best hosting solution for you from our different offers.
Step 4
Based on your needs, we’ll configure your software, reports, exports, security privileges and more, providing you with a system that meets your requirements and is ready for use.
Step 5
You and your team will be provided training to help you understand how to use and manage your new system.
Step 6
Once you are up and running with your new software, you will have full access to our support resources, documentation, help and customer support portal.
Step 7
As part of our user community, you’ll be welcome to attend our user conferences, to interact with others in the community and share ideas and best practice.
Step 8
As your needs evolve over time, we provide ongoing software updates, and can offer additional products and services as required.
Step 9
Once you’re up and running, we can work with you to achieve your goals. Whether you’re looking to increase your public engagement or improve the care of your collection, we can help you find technology solutions, integrate with partners, or build bespoke software to meet your needs.
Get in touch and share your requirements with us and we’ll get a quote to you.
