Log a support ticket
The best way to get in touch with support is to log a ticket in the Axiell Customer Service Portal. If you need to speak to someone, you can also find contact details below.
The best way to get in touch with support is to log a ticket in the Axiell Customer Service Portal. If you need to speak to someone, you can also find contact details below.
Service desk NA/EMu
Support Hours: Mon – Fri 09:00 – 17:00 Eastern time zone
Email: support-ca@axiell.com
Phone: +1 416-238-5032
Service desk APAC
Support Hours: Mon – Fri 09:00 – 17:00
Email: support-apac@axiell.com
Phone: +61-3-9347 8844
Service desk ME
Support Hours: Mon – Fri 09:00 – 17:00
Email: support-me@axiell.com
Phone: +971 2 4956703
Service desk UK ALM/EMu
Support Hours: Mon – Fri 08:30 – 17:30
Email: support-uk@axiell.com
Phone: +44 (345) 222 1511
Service desk NL
Support Hours: Mon – Fri 09:00 – 17:00
Email: ALM.NL.helpdesk@axiell.com
Phone: +31 (0)346-586801
Service desk DE ALM
Support Hours: Mon – Fri 09:00 – 17:00
Email: ALM.DE.Helpdesk@axiell.com
Phone: +49 (208) 48444-32
Service desk DK
Support Hours: Mon – Fri 09:00 – 16:00
Email: support-dk@axiell.com
Phone: +45 33 38 25 80
Service desk FR
Support Hours: Mon – Fri 09:00 -12:30 and 14:00 to 18:00
Email: support-fr@axiell.com
Phone: + 33 (0)5 62 73 39 73