Log a support ticket
The best way to get in touch with support is to log a ticket in the Axiell Customer Service Portal. If you need to speak to someone, you can also find contact details below.
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The best way to get in touch with support is to log a ticket in the Axiell Customer Service Portal. If you need to speak to someone, you can also find contact details below.
Service desk NA/EMu
Support Hours: Mon – Fri 09:00 – 17:00 Eastern time zone
Email: support-ca@axiell.com
Phone: +1 416-238-5032
Service desk APAC
Support Hours: Mon – Fri 09:00 – 17:00
Email: support-apac@axiell.com
Phone: +61-3-9347 8844
Service desk ME
Support Hours: Mon – Fri 09:00 – 17:00
Email: support-me@axiell.com
Phone: +971 2 4956703
Service desk UK ALM/EMu
Support Hours: Mon – Fri 08:30 – 17:30
Email: support-uk@axiell.com
Phone: +44 (345) 222 1511
Service desk NL
Support Hours: Mon – Fri 09:00 – 17:00
Email: ALM.NL.helpdesk@axiell.com
Phone: +31 (0)346-586801
Service desk DE ALM
Support Hours: Mon – Fri 09:00 – 17:00
Email: ALM.DE.Helpdesk@axiell.com
Phone: +49 (208) 48444-32
Service desk DK
Support Hours: Mon – Fri 09:00 – 16:00
Email: support-dk@axiell.com
Phone: +45 33 38 25 80
Service desk FR
Support Hours: Mon – Fri 09:00 -12:30 and 14:00 to 18:00
Email: support-fr@axiell.com
Phone: + 33 (0)5 62 73 39 73