Our team of industry experts will work with you to understand your needs and the needs of your jurisdiction. They will discuss options for business efficiencies and will configure the system to meet your needs.
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When you partner with Axiell, our team takes the time to deeply understand your jurisdiction’s needs and workflows. This allows us to tailor a system that meets your unique requirements. We also provide business process reengineering suggestions to support your division’s IT Modernization and Transformation goals.
We take pride in providing end-to-end services that support our clients in their implementations. These services include, but are not limited to, the following:
Axiell will work with your end users, such as medical facilities, funeral directors, coroners/medical examiners etc., to map their workflows and use them to design a solution that works well for all users.
As part of the discovery phase, our team will demonstrate out-of-the box features and work with your team to identify gaps and areas of customization required to meet your jurisdictional needs.
Axiell is committed to the newest interoperability standards and participates in all community events to prepare your jurisdiction for evolving interoperability standards. This ensures effective data exchange and validation services between your organization and your partners.
Our team can work with your team to document current state workflows, provide recommendations for improvements, and help draft future state workflows.
As a part of your IT modernization efforts, our team will work with your team to identify the business areas that require reengineering to optimize efficiency.
Continuous testing is vital to a successful system implementation. Our business analysts lead quality assurance activities by working with your team to ensure what is being built matches the acceptance criteria.
We at Axiell provide various training services including ‘Train the Trainer’, training for vital registry staff, and end user training including medical facility users, funeral home personals, etc. Our team has experience conducting training workshops for various user groups and facilities.
Our systems evolve alongside the needs of our customer base. With our systems you benefit from a constantly evolving product as legislation, technology stacks and customer expectations change.
Axiell offers a range of on-site services for your and subject matter expertise to help you run your vital records operations. These include Project Management for internal projects accompanied with business/gap analysis, software development and enhancement of your vital records system and help desk services for your data providers.
Our team of industry experts will work with you to understand your needs and the needs of your jurisdiction. They will discuss options for business efficiencies and will configure the system to meet your needs.
When you’re ready to implement, our team will manage the implementation process from start to finish.
We have a range of hosting solutions to meet your needs:
If you already have IT infrastructure in place, our applications can be hosted on your servers and you will retain full control of backups, support, operating systems and the network.
We can provide very cost-effective high speed servers that sit in your buildings. We will manage the hardware, backups, and disaster recovery, while you retain control of the network and operating system.
We can fully host your application in our own data centre and manage the server hardware, networks, operating systems, data backup and disaster recovery planning.
To ensure that you and your staff get the most out of your system, we will provide full training.
Once your system is live you will have full support from our team of experts. You speak directly to the people who worked with you throughout the implementation and know your system inside out. Support Services:
As legislation and technology changes, we will work with you to ensure that your systems and processes change to meet current needs.
Contact us to discuss your requirements
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